Full-Time Footwear Sales Assistant

About the role

Join JD Sports in Broadmeadows as a Full‑Time Footwear Sales Assistant. You will be the face of the store, delivering exceptional service to customers seeking the latest sports fashion and footwear.

Key responsibilities

• Act as a brand ambassador, maintaining a positive and professional attitude.
• Develop and keep up‑to‑date product knowledge to advise customers.
• Provide personalised 1:1 assistance and process sales transactions.
• Collaborate with management and the wider team to meet KPIs and sales targets.
• Support ad‑hoc tasks such as visual merchandising, store cleanliness and presentation.
• Escalate customer complaints to management when needed.
• Complete mandatory training on product, policy and procedures.

Required profile

• Previous customer‑service experience in retail, hospitality or a similar field.
• Passion for sports fashion and familiarity with key brands.
• Positive, can‑do attitude and strong teamwork skills.
• Ability to thrive in a fast‑paced, ever‑changing environment.
• Excellent communication and multi‑tasking abilities.
• Flexibility to work varied shifts, including weekends and holidays.

Required skills

What we offer

• Dynamic, fast‑growing retail environment.
• Opportunities to develop product knowledge and sales expertise.
• Team‑oriented culture with clear pathways for advancement.