Food & Beverage Restaurant Manager

About the role

Accor is seeking a Full-Time Food & Beverage Restaurant Manager for its Qantas Lounges at Canberra Airport. The role is hands-on leadership, supporting and overseeing daily lounge operations, managing food and beverage services and leading the front of house team so that every guest receives a welcoming, high-standard pre-flight experience.

Key responsibilities

• Deliver efficient, friendly and professional food and beverage service and manage daily front of house operations
• Support menu planning and service offerings with the culinary team, and plan staff events, functions and lounge activations
• Coordinate VIP service and operational delivery during busy Chairman's Lounge periods
• Manage purchasing and pricing of beverages and supplies within approved budgets, and monitor stock levels and wastage
• Ensure dining, bar, buffet and service areas meet food safety, health and hygiene requirements and stay clean and well presented
• Respond to guest feedback and concerns, and act as a key point of contact for operational stakeholders
• Support the selection, induction, training and development of team members, allocate duties and give ongoing coaching
• Greet guests and assist with orders when needed, and handle operational incidents, emergencies and security matters according to airport, Qantas and Accor procedures

Required profile

• Diploma or higher qualification in hospitality management
• Minimum three years of full-time hospitality management experience in a restaurant, cafe, hotel, airport lounge or similar
• Experience managing teams and running daily food and beverage operations
• Ability to work full-time on a seven-day rotating roster, including mornings, evenings, weekends and public holidays
• Current Responsible Service of Alcohol (RSA) licence, or ability to obtain one
• Able to obtain and maintain an Aviation Security Identification Card, including background checks

Required skills

• Stock control, purchasing, operational budgets and record keeping
• Knowledge of food safety, workplace health and safety and responsible service of alcohol
• Communication, organisation, leadership and problem-solving skills

What we offer

• Salary of $77,500 - $82,500 per annum
• Discounted stays at Accor hotels worldwide and staff travel rates with Qantas, Jetstar and Jetstar Asia
• Staff meals and barista coffee on duty
• Learning and development programs and career opportunities