Floor Manager - MECCA Carindale

About the role

MECCA is looking for a passionate Floor Manager to lead its Carindale store in Queensland on a full-time basis. The role supports the Store Manager in delivering an exceptional customer experience and driving store success through training, mentoring and feedback.

Key responsibilities

• Support the Store Manager in leading the team to deliver an exceptional customer experience.
• Drive store success through ongoing training, mentoring and giving feedback to build a highly effective team.
• Engage and motivate the in-store team to meet KPIs and uphold company values.

Required profile

• Prior experience managing a large-format retail environment, inspiring and educating large teams.
• A true passion for exceptional customer service.
• Previous coaching and mentoring experience focused on team member development.
• Genuine care for people and a commitment to the best possible team member experience.

What we offer

• Generous discount for yourself and your immediate family, plus a product allowance subject to company policy.
• Education opportunities: leadership conferences, training sessions, an online Learning Lab, guest speakers and special events.
• Monthly performance bonus program.
• Competitive parental support program.