Financial Gambling Counsellor - GambleAware

About the role

Wesley Mission's GambleAware program helps individuals and families affected by gambling harm regain financial control and move toward stability. As a Financial Counsellor you will work in a multidisciplinary team, offering free, confidential support face-to-face, by telephone, digitally and through outreach. Three part-time or full-time roles are available in Fairfield, Belmore or Bankstown, paid at SCHADS Award Level 5.

Key responsibilities

• Complete financial, psychosocial and risk assessments and build tailored action plans with clients.
• Help clients with budgeting, debts, creditor negotiations, advocacy and referrals to therapeutic counselling, legal assistance and emergency relief.
• Deliver financial education and community awareness activities, including the 'In Charge of My Money' program.
• Maintain accurate client records and contribute to quality and reporting.
• Build referral pathways with community, legal and financial service partners and local agencies.

Required profile

• Diploma of Financial Counselling including the Problem Gambling Skill Set, or willingness to complete it.
• At least one year of experience as a financial counsellor.
• Associate or accredited membership, or eligibility, with FCAN.
• Experience supporting clients with gambling harm or complex financial hardship.
• Working with Children Check, with capacity for pre-employment screening.

Required skills

• Telephone assessment, communication, documentation and relationship-building.
• Knowledge of advocacy, debt, budgeting, financial capability and referral pathways.
• Ability to deliver community education programs.
• Cultural responsiveness and commitment to person-centred practice.

What we offer

• Paid annual membership with FCAN and access to FCA or FCAN conferences.
• Professional development, mandatory training and an individual development plan.
• Regular peer supervision and a structured induction and GambleAware training program.
• A supportive team and flexible service delivery.

To apply, submit a resume and a cover letter; the closing date is 23 November 2026.