Events Coordinator

About the role

An experienced events professional is sought to lead the project management and logistics behind RIAA's annual conferences and its wider events program across Australia and Aotearoa New Zealand. The role sits within the organisation's marketing and communications function and involves running a busy calendar while improving the systems and processes that make great events possible.

Key responsibilities

• Project manage the delivery of annual conferences and webinars, forums, launches and other member events, keeping plans, timelines and deadlines on track.
• Coordinate venues, catering, audiovisual needs, suppliers, registration, ticketing, signage, name badges, freight and event materials.
• Set up and run online and hybrid events, including platforms, technical checks and audience engagement tools.
• Handle speaker administration (registration, biographies, photos, dietary requirements, calendars, website updates) and post-event tasks such as attendance records and recordings.
• Maintain the central events calendar and event records, and set up registration, campaign templates and participant communications in GlueUp and other platforms.
• Create contact and registration lists and support database quality, working with Communications and Membership teams.
• Deliver sponsor benefits after handover and build working relationships with venues, AV providers, caterers and production partners.
• Develop reusable event toolkits, templates and process guides, and provide event data and reporting.

Required profile

• Demonstrated experience coordinating conferences and in-person, online and hybrid events.
• Strong project management and organisational skills, with attention to detail and risk awareness.
• Experience using event registration, CRM, Office Suite, email campaign, virtual meeting, website and project management platforms.
• Confident coordinating venues, suppliers and production; clear, professional communication.
• Ability to work autonomously, improve processes and handle occasional travel and work outside standard hours for the two annual conferences.
• Desirable: multi-day conference delivery, sponsor/exhibitor logistics, membership association or finance sector experience, and use of templates, AI automation or event data to improve delivery.

What we offer

• Salary of 75,000 to 85,000 AUD excluding superannuation.
• A supportive, collaborative and flexible team with opportunities for learning and growth.
• A workplace committed to diversity and inclusion.