ED Care Coordinator / Social Worker (ALERT Team)

About the role

An experienced Social Worker is sought to join the ALERT team as an Emergency Department (ED) Care Coordinator at St Vincent's Hospital Melbourne. The role sits within the Emergency Department and focuses on early identification, assessment and coordination of care for patients with complex health and social needs, helping them access the right hospital and community services and supporting safe discharge. It also includes community-based case management and outreach after discharge. The position is permanent or part-time, about 56 hours per fortnight, and is part of the Health Care for Homeless (HfH) Program.

Key responsibilities

• Identify and engage eligible ALERT patients presenting to the Emergency Department
• Carry out comprehensive psychosocial and functional assessments to identify needs, risks and goals
• Develop, implement and evaluate person-centred care plans that support independence and wellbeing
• Provide discipline-specific clinical management, discharge planning and community liaison
• Deliver outreach care coordination and case management for clients after discharge
• Coordinate health and social care services with clients, families, healthcare professionals and community organisations
• Support transitions between hospital and community care and work within an interdisciplinary team

Required profile

• Recognised qualification in Social Work
• Minimum of two years' experience in a relevant acute and/or community setting
• Eligibility for membership of the relevant professional association
• Current Victorian driver licence and a current National Criminal History Check, or willingness to obtain one

Required skills

• Assessment, care coordination and case management
• Communication, interpersonal and multidisciplinary teamwork skills
• Ability to work with clients facing complex, intersecting health and social needs

What we offer

• Salary of $90,184-$104,000 per annum, pro rata for part-time work
• Salary packaging, Fitness Passport and professional development opportunities
• Wellbeing initiatives, confidential employee counselling and a supportive culture
• Convenient Fitzroy location near public transport and cafés, plus employee discounts

Applicants submit a resume and cover letter; shortlisting starts immediately and the closing date is 9 November 2026.