This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Digital Experience Transformation Lead
First Focus · Melbourne
Job description
About the role
You will lead the overhaul of a complex, multi‑site digital ecosystem that has grown through acquisitions across Australia, New Zealand and the Philippines. The focus is on turning a tangled web of legacy pages, duplicate content and temporary fixes into a clean, high‑performing online experience that drives qualified leads.
Key responsibilities
- Improve lead quality, conversion rates and inbound pathways across key websites.
- Define and optimise website structure, UX and customer journeys for both existing and newly acquired audiences.
- Design and run practical UX and conversion experiments (A/B tests, form tweaks, CTA optimisation).
- Ensure brand transitions are clear and reassuring while preserving trust signals from acquired sites.
- Collaborate with agencies, developers and internal stakeholders to deliver a scalable, maintainable website platform.
Required profile
- Proven experience improving conversion performance for lead‑generation websites.
- Strong commercial judgement with a focus on inbound lead conversion.
- Experience managing multi‑geo or multi‑market website structures.
- Ability to translate business goals into clear website requirements.
- Comfort working with agencies, developers or implementation partners.
Required skills
- A/B testing
- WordPress
- CMS platforms
What we offer
- Competitive remuneration on a fixed‑term contract.
- Free access to Uprise coaching and counselling.
- Flexible working arrangements for work‑life balance.
- 10 paid study days per year, exam fee coverage and certification pay rises.
- FastTrack mentoring program.
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First Focus
Melbourne
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