Digital Content Designer

About the role

The Digital Content Designer creates and optimises customer‑centred digital content and experiences across the Council’s website and digital services. Working within the Digital Experience team, the role focuses on everyday content delivery, continuous improvement and strategic digital projects.

Key responsibilities

• Design and develop high‑quality digital content for websites and digital platforms, applying user‑centred design and accessibility principles.
• Translate complex council information into clear, engaging, audience‑focused digital experiences.
• Manage content publishing, review and maintenance activities, and monitor performance using analytics and feedback.
• Collaborate with stakeholders to identify opportunities to enhance digital engagement and ensure content meets accessibility, plain English, SEO and data‑driven standards.

Required profile

• Experience applying content design principles, user‑centred design methods and plain language techniques.
• Strong written communication skills and ability to engage with a broad range of stakeholders.
• Proven ability to manage multiple competing priorities and deliver content workstreams within project timelines.

Required skills

• Content management systems
• Digital design tools