Data Analyst – Insights & Dashboard Specialist

About the role

Mable is a fast‑growing healthtech platform connecting people with disability and older Australians to independent support workers. As a Data Analyst in the Data & Insights team, you will partner with product, operations and other stakeholders to turn data into actionable insights that improve real‑world care outcomes.

Key responsibilities

• Build and maintain intuitive, reliable dashboards (primarily using SQL and Tableau) that track performance across key metrics.
• Dive into data to help teams across Mable understand what’s happening—and why.
• Partner with product managers, operations, and other stakeholders to explore opportunities and inform decisions.
• Identify and solve real‑world problems through structured analysis and compelling storytelling.
• Design new reports and uplift existing ones, helping operations teams move toward self‑service insights.
• Stay close to product and business developments, outlining data implications for new features and processes.
• Ensure all analysis aligns with Mable’s privacy and security policies.
• Contribute to a collaborative, feedback‑rich analytics culture, learning from peers.

Required profile

• 1–2 years of experience in data analysis with a track record of delivering actionable insights.
• Strong curiosity and comfort working in ambiguous, messy problem spaces.
• Excellent communication skills, able to explain technical concepts to non‑technical stakeholders.
• Ability to work cross‑functionally and influence without formal authority.
• Commitment to privacy and security standards.

Required skills

• Proficiency in SQL for data extraction and transformation.
• Experience building dashboards in Tableau (or a similar visualization tool).
• Ability to use Python for data manipulation and analysis.