Customer Service Representative – Call Centre
Reliance Worldwide Corporation · Brisbane
Job description
About the role
We are looking for a Customer Service Representative to join our call‑centre team in Eagle Farm, Brisbane. The role focuses on delivering an outstanding experience to our plumbing merchants and end‑customers, helping them find the right products and solutions.
Key responsibilities
- Answer inbound calls and respond to customer enquiries in a professional manner.
- Provide product information and support for plumbing, heating and construction items.
- Build and maintain strong relationships with our merchant network.
- Process orders, resolve issues and follow up to ensure customer satisfaction.
- Collaborate with internal teams to address complex queries.
Required profile
- Dynamic individual with a passion for customer service.
- Previous experience in the plumbing or related industry is a plus, but not mandatory.
- Strong communication skills and a customer‑focused attitude.
Required skills
What we offer
- Opportunity to develop within a global, fast‑growing organisation.
- Supportive team environment with a focus on innovation and sustainability.
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Published 1 month ago
Expires 1 day from now
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Reliance Worldwide Corporation
Brisbane
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