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Customer Service Representative – Call Centre

Reliance Worldwide Corporation · Brisbane

🇬🇧 English

Job description

About the role

We are looking for a Customer Service Representative to join our call‑centre team in Eagle Farm, Brisbane. The role focuses on delivering an outstanding experience to our plumbing merchants and end‑customers, helping them find the right products and solutions.

Key responsibilities

  • Answer inbound calls and respond to customer enquiries in a professional manner.
  • Provide product information and support for plumbing, heating and construction items.
  • Build and maintain strong relationships with our merchant network.
  • Process orders, resolve issues and follow up to ensure customer satisfaction.
  • Collaborate with internal teams to address complex queries.

Required profile

  • Dynamic individual with a passion for customer service.
  • Previous experience in the plumbing or related industry is a plus, but not mandatory.
  • Strong communication skills and a customer‑focused attitude.

Required skills

    What we offer

    • Opportunity to develop within a global, fast‑growing organisation.
    • Supportive team environment with a focus on innovation and sustainability.

    Questions fréquentes

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    Published 1 month ago

    Expires 1 day from now

    48 views · 0 interested

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    Reliance Worldwide Corporation

    Brisbane