Customer Sales and Retention Specialist - Outbound
Medibank · Melbourne
Job description
About the role
Join ahm's outbound team to engage customers, understand their health cover needs, and help them make informed decisions while driving sales and retention outcomes.
Key responsibilities
- Proactively contact customers to strengthen relationships and identify retention and growth opportunities.
- Build rapport, handle objections, and deliver exceptional member experiences.
- Collaborate within a supportive team and adapt to evolving processes and products.
Required profile
- Enjoy talking to customers and influencing outcomes.
- Demonstrate resilience, persistence, and a positive mindset.
- Motivated by achieving sales and retention targets.
- Willingness to learn and take ownership of performance.
Required skills
- Strong communication and influencing abilities.
- Ability to handle objections and challenging conversations.
What we offer
- Comprehensive training and ongoing support.
- Career development opportunities across ahm and Medibank.
- Health and wellbeing benefits, employee discounts, and rewards.
- Inclusive team culture with flexible working options.
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Published 2 hours ago
Expires 1 month from now
5 views · 0 interested
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Medibank
Melbourne