Customer Business Manager - Pharmacy

About the role

Nestlé's Pharmacy Sales Team is looking for a Customer Business Manager based in Sydney to drive health and wellness category growth with some of Australia's biggest pharmacy customers. The role builds strategic partnerships with key customers such as Chemist Warehouse, Priceline, Terry White and the IPA group, shaping joint business plans and turning commercial plans into results across the Nutrition and Health portfolio.

Key responsibilities

• Own and execute strategic customer plans to drive sales and growth.
• Build strong partnerships with key pharmacy customers and wholesalers.
• Turn customer, shopper and market insights into commercial opportunities.
• Manage trade investment to maximise return and performance.
• Collaborate across Sales, Category, Marketing and Field Sales to deliver strong execution.
• Respond quickly to changing customer and market dynamics.

Required profile

• Proven sales, account management or customer management experience.
• Pharmacy or unstructured (wholesaler / retailer) accounts experience is essential.
• Experience in health and wellness categories such as sports nutrition, VMS and weight management is well regarded.
• A proactive mindset, confident in influencing and delivering results, and a collaborative approach to building customer relationships.

Required skills

• Strong commercial, analytical and negotiation skills.
• Ability to work in a fast-paced FMCG environment.

What we offer

• Competitive salary plus an attractive bonus program.
• Fully maintained company vehicle, plus a company phone and tablet.
• Up to 5 KitKat Days per year, plus access to purchased leave, volunteering leave, sports leave and emergency services leave.
• Up to 18 weeks paid parental leave.
• Wellbeing perks including free flu vaccinations, discounted private health insurance and discounted gym memberships.
• Personalised development, discounts on Nestlé products and novated leasing options.