Course Adviser – Higher Education

About the role

As a Course Adviser for the Australian Institute of Professional Counsellors, you will guide prospective students through their enrolment journey, helping them choose the right programmes and supporting their career aspirations in mental health and counselling.

Key responsibilities

• Build positive relationships with prospective students, families and stakeholders, providing a friendly and supportive environment.
• Guide students through the enrolment process, answer queries and ensure a smooth transition into their chosen programmes.
• Promote the brand and educational offerings through outreach, marketing activities and community connections.
• Collaborate with internal teams to ensure seamless communication and efficient operations.
• Maintain accurate records and databases with strong organisational attention to detail.

Required profile

• Excellent communication and interpersonal skills with the ability to build rapport at all levels.
• High sales and engagement capability, including asking quality questions and generating leads.
• Highly organised, strong time‑management and results‑driven approach.
• Passionate about education and supporting people, especially in primary industries.
• Adaptable, proactive, computer‑literate and experienced in customer‑facing or sales environments.
• Possess or be willing to obtain a Working With Children Check (WWCC).

What we offer

• Hybrid working arrangement (4 days onsite, 1 day remote).
• $1,000 annual professional development allowance.
• Competitive salary with bonus structure and yearly reviews.
• Supportive team environment with structured onboarding.