Concierge & Community Manager

About the role

Join a leading property brand as the face of a premium commercial precinct in Adelaide. The Concierge & Community Manager will be the first point of contact for tenants, visitors and customers, delivering seamless front-of-house service and supporting vibrant community activities.

Key responsibilities

• Provide concierge services and manage visitor enquiries, bookings and lobby presentation from 8 am‑2 pm.
• Deliver exceptional front-of-house customer experience and uphold service standards.
• Plan, coordinate and support events, activations and placemaking initiatives across the office precinct.
• Engage with tenants onsite and digitally through apps and social platforms.
• Create content and communications to foster community engagement.
• Build strong relationships with tenants, stakeholders and operations teams.
• Assist with building events, activations and experience delivery.

Required profile

• Previous experience in concierge, hospitality, customer experience or property services.
• Strong communication and relationship-building abilities.
• Passion for customer service, events and community building.
• Highly organised with the ability to multitask in a fast-paced environment.
• Tech-savvy with exposure to digital engagement tools (apps, social media) desirable.
• Experience in commercial property, hotels or premium environments is a plus.

Required skills

What we offer

• Opportunities for career development within the property industry.
• Industry-leading parental leave and a range of educational, financial and wellbeing benefits.
• Corporate discounts, Qantas flight discounts, fitness passport and health programmes.
• Paid volunteer days and recognition programmes.
• Competitive leave offerings.