Community Assistant (Casual) – Student Accommodation

About the role

Join the Accolade on A’Beckett Street team in Melbourne as a casual Community Assistant. You will live on‑site and help create a welcoming, inclusive environment for residents of a vibrant student accommodation community.

Key responsibilities

• Support the leasing and property management team with administrative tasks, resident communication, document preparation and payment coordination.
• Respond to enquiries, conduct virtual and in‑person property tours, and guide prospective residents through the application process.
• Assist with move‑in and move‑out procedures to ensure a smooth transition for residents.
• Help promote on‑campus outreach, marketing initiatives and community events.
• Plan and deliver resident programmes and social events that foster community engagement.
• Act as a reliable point of contact for residents, handling questions, concerns and after‑hours issues when on call.

Required profile

• Friendly, confident communicator who enjoys connecting with people.
• Enthusiastic, proactive and able to work both independently and as part of a team.
• Committed to delivering a high‑quality resident experience.

Required skills