Coach - Selling & Service (2IC), Nike Brisbane Airport

About the role

Nike is looking for a Coach - Service & Selling (2nd in command) to lead the Service & Selling department at its Brisbane Airport DFO store. You will report to the Assistant Head Coach (Service & Selling) and lead a team of employees in a casual work environment.

Key responsibilities

• Lead the team so that customers receive excellent service
• Provide leadership, people development and feedback through training, performance management, and succession and career planning
• Help the team reach targets and KPIs by unlocking their potential
• Work within a supportive instore leadership team from Head Coach to Athletes

Required profile

• Retail leadership experience, ideally focused on service/sales, checkout, product and consumer metrics
• Passion for the Nike brand
• Ability to manage time and think on your feet

Required skills

• Exceptional written and verbal communication
• Time management
• Adaptability

What we offer

• Competitive salary and generous product discounts
• Full uniform provided twice per year
• Access to special release product
• Birthday leave
• Wellbeing program and tools
• Development as a leader
• Rotating roster, with availability for weekends, evenings and holidays as needed