Clinical Trials Coordinator

About the role

MSD is hiring a Clinical Trials Coordinator (CTC) for a permanent full-time role based in Macquarie Park, Sydney. The role supports trial and site administration across the clinical trial lifecycle, helping deliver planned site-ready dates and covering document management, supply coordination, regulatory submissions, budgeting, agreements and payments. It works closely with the Clinical Operations Manager, Clinical Research Manager and Clinical Research Associates, and offers flexible working arrangements.

Key responsibilities

• Trial and site administration: track documents, report safety reports, distribute study tools, update clinical trial management systems, and support supply management and labelling change requests
• Document management: prepare and archive clinical documents including the electronic Trial Master File (eTMF), assist with eTMF reconciliation and quality control, and obtain document translations
• Regulatory and site start-up: provide and collect forms for site evaluation and start-up, track study insurance certificates, and support submission packages for ethics, research governance and regulatory agencies
• Budgeting, agreements and payments: develop, control and close out country and site budgets, negotiate and maintain contracts, calculate and execute payments to investigators, vendors and grants, and maintain FCPA documentation
• Meeting planning: organise study memos, letters and protocols, and support investigator meetings, venues and vendors
• Digital proficiency: use approved clinical systems, document-management tools, trackers, dashboards and collaboration platforms, applying basic automation, analytics and approved AI-enabled tools

Required profile

• Bachelor's degree or relevant training in office management, administration, finance or healthcare
• Fluent in local languages and business-proficient in English
• Understanding of global and country/region clinical research guidelines, ICH-GCP and good documentation practices
• Ability to work independently and in a matrix, multicultural environment

Required skills

• Strong IT skills, including MS Office and Excel
• Accountability, time management and organisation
• Communication, negotiation and conflict management skills

What we offer

• Competitive remuneration and benefits
• A collaborative team environment with ongoing support, development and growth