Clinic Manager (Psychology and Counselling Clinic)

About the role

Griffith Health Clinics is seeking a proactive and organised Clinic Manager to oversee the day-to-day operations of its busy, patient-focused Psychology and Counselling Clinic. Working closely with the Psychology Clinic Director, Internship Coordinators, clinical practitioners and academic staff, the manager ensures the clinic runs effectively and efficiently. This is a part-time position (80% FTE, four days per week) on a fixed-term contract until 30 June 2027, based at the Griffith University Gold Coast location; candidates may need to work across other campuses.

Key responsibilities

• Oversee daily administrative activities, systems and processes to keep the clinic running smoothly.
• Coordinate and support clinic administration staff, set up workflows and contribute to staff development and performance management.
• Manage day-to-day financial administration, including invoices, third-party payments, reconciliations and contractor accounts.
• Analyse operational data, prepare reports and give recommendations for clinic performance, planning and business development.
• Manage clinic access, facilities and infrastructure, and coordinate onboarding and orientation of staff, students and researchers.
• Promote adherence to accreditation standards, professional and ethical guidelines, legislation and University policies.
• Liaise with internal and external stakeholders and support clinic marketing, communications and promotion.
• Assist the Psychology Clinic Director with operational matters, policy advice, meetings and agreed actions.

Required profile

• A relevant degree, or an equivalent combination of work experience and education and training.
• Experience managing administrative operations, systems and processes, ideally in a healthcare, clinical or professional services environment.
• Experience coordinating staff, resources and operational workflows.
• Sound financial administration skills, including invoices, payments and reconciliations.
• Strong organisational and time management skills, and good analytical and reporting skills.
• Understanding of compliance, confidentiality, ethical practice and quality standards in a clinical setting.
• Unrestricted working rights; visa sponsorship is not available.

What we offer

• Fixed-term contract until 30 June 2027, 80% FTE.
• Full-time equivalent base salary in the HEW Level 6 range of $94,966 - $101,295 per year, plus 17% superannuation; total FTE package $111,110 - $118,515 per year.
• 50% fee discount for work-related postgraduate Griffith degrees.
• Mix of on-campus and work-from-home options, salary packaging options and corporate health discounts.

Applications are made online through the university's recruitment system, with a covering letter and current CV. Applications are reviewed as they arrive, so early submission is encouraged.