Client & Project Manager

About the role

The position is a client‑facing role within a B2B SaaS business that serves US and Australian companies. You will act as the bridge between engineering, data and design teams and the customers who pay for the platform, ensuring deliverables are met and value is continuously expanded.

Key responsibilities

• Own end‑to‑end client relationships, coordinating cross‑functional teams to deliver projects on time.
• Translate technical work into clear business outcomes and tell compelling stories about platform impact.
• Identify upsell and expansion opportunities and drive additional usage, seats, or paid media spend.
• Maintain project timelines, chase stakeholders, and ensure nothing falls through the gap between product and client.

Required profile

• Proven experience as an Account Manager, Client Partner or Producer in a B2B environment.
• Comfortable working with engineering, data and design teams.
• Track record of growing accounts through upsell or expansion.
• Strong storytelling and client communication abilities.

Required skills

• Experience managing SaaS platforms.
• Ability to coordinate cross‑functional project delivery.