Channel Optimisation Manager

About the role

Assurant is seeking an energetic Channel Optimisation Manager to partner with key retail clients across Metro Melbourne and Regional Victoria. You will build and enhance sales relationships, guide store leadership, and drive business growth.

Key responsibilities

• Develop and implement an active client engagement plan to strengthen sales relationships.
• Identify sales, training, and compliance milestones, coaching store teams to achieve targets.
• Plan medium‑to‑long‑term strategies, regularly reviewing partner accounts to grow business.
• Support clients in implementing new products, updates, and in‑store messaging.
• Observe in‑store sales pitches, provide training, and ensure compliance.
• Coordinate with compliance teams to meet training deadlines.
• Monitor industry trends and consumer behavior to recommend new products and sales strategies.

Required profile

• Previous account or relationship management experience.
• Strong rapport‑building and relationship‑maintaining abilities.
• Organised yet flexible, able to adapt to changing schedules.
• High performer comfortable engaging diverse audiences.
• Independent time management to meet goals.
• Confident public speaker and collaborative team player.
• Valid driver’s licence.

Required skills

• None explicitly listed.

What we offer

• International and local mentoring programs.
• Two recharge days and an annual cultural day.
• Discounted employee share purchase program.
• Diversity panels and employee resource groups.
• 10 weeks paid parental leave with superannuation contributions.
• Development programs and support for higher education.
• Novated vehicle leasing.
• Volunteering leave.