Casual Medical Receptionist – Darlinghurst

About the role

Bupa is hiring a casual Medical Receptionist for its Darlinghurst and Pitt Street practices. The role is described as full time in the listing header, but the text refers to part-time positions with specific availability options, and casual hours are also available to cover annual and sick leave and staffing shortages. The receptionist is the first point of contact for patients, greets them professionally, coordinates appointments and links patients with the care team.

Key responsibilities

• Greet patients and visitors in a professional, friendly manner, from arrival to departure
• Register new patients and update existing patient information accurately in the clinic's system
• Manage appointment bookings efficiently and coordinate with medical staff to schedule consultations, tests and follow-ups
• Process payments, health insurance claims and billing inquiries, keeping accurate records and maintaining confidentiality
• Keep the reception area clean, organised and stocked, and monitor inventory and request supplies
• Work closely with the general practice nursing team

Required profile

• Availability for Role 1: Monday to Thursday; or Role 2: two days per week, 8:45am to 5:45pm
• Ability to support both the Darlinghurst and Pitt Street practices (about a 15-minute walk between them)
• Previous GP Medical Receptionist experience is ideal; Best Practice experience is advantageous
• Experience handling payments, insurance claims and billing is mentioned as helpful

What we offer

• Continuous learning, development programs and internal career pathways
• Benefits through a partnerships programme, including health insurance discounts and discounts on products such as Apple, Samsung and JB Hi-Fi, plus gym and spa discounts

Candidates must meet the stated requirements and complete a short online assessment. Successful applicants are invited to a phone screen.