Casual Food & Beverage Attendant

About the role

Stamford Plaza Melbourne is looking for enthusiastic, service-focused individuals to join its Food & Beverage team as a Casual Food & Beverage Attendant. You will work across the hotel's restaurant, bar, banquets, events and In-Room Dining services, supporting the team during busy service periods, functions and events. The position reports to the Food & Beverage Manager or department leader.

Key responsibilities

• Provide friendly, professional and attentive service to guests.
• Take and serve food and beverage orders accurately and efficiently.
• Assist with restaurant, bar and banquet setup and pack-down.
• Maintain clean, organised and well-presented service areas.
• Support food and beverage service during conferences, events and functions.
• Assist with In-Room Dining orders and service as required.
• Respond to guest enquiries and communicate concerns to the appropriate team member.
• Follow food safety, RSA, workplace health and safety and company procedures.
• Work collaboratively with colleagues and support other Food & Beverage operations as required.

Required profile

• Positive, reliable and service-oriented, with a genuine passion for hospitality and customer service.
• Previous hospitality experience, preferably in a hotel, restaurant, bar or function environment; previous hotel experience is desirable but not essential.
• Current Victorian RSA certification.
• Flexibility to work a seven-day rotating roster, including mornings, afternoons, evenings, weekends and public holidays, depending on business needs.

Required skills

• Strong communication and interpersonal skills.
• Good time management and ability to work in a fast-paced environment.
• Ability to work independently and as part of a team.
• Commitment to workplace health and safety and company policies.

What we offer

• Career growth and development opportunities.
• Experience across multiple F&B operations within a hotel.
• Opportunities to build industry networks and client relationships.
• Discounted meals and non-alcoholic beverages.
• Supplied meals during allocated rostered shifts.

To apply, submit a cover letter and resume through the application link; only shortlisted candidates will be contacted for an interview, which may be held while the advert is live. No recruitment agencies.