Business Support Lead Specialist

About the role

A well-established global organisation is recruiting a Business Support Lead for its Sydney CBD office through a partner recruiter. The role sits close to the Business Support Manager and the wider leadership team, supporting senior stakeholders, coordinating administrative processes and keeping office operations running smoothly. It suits an experienced, proactive and highly organised professional who enjoys working with people.

Key responsibilities

• Coordinate daily business support activities so administrative processes are completed accurately and efficiently.
• Provide high-level administrative support to senior stakeholders and wider business teams.
• Oversee shared administrative workflows, including inbox management, document preparation, reporting and database updates.
• Maintain accurate records and support compliance with internal processes and procedures.
• Coordinate office operations, facilities requirements and relationships with external service providers.
• Support employee onboarding, training and internal business processes.
• Assist with the coordination of internal meetings, events and team initiatives.
• Identify opportunities to improve processes and operational efficiency.
• Guide and support administrative colleagues, helping with training and workload coordination when needed.

Required profile

• Previous experience in a senior administration, business support, team coordination or similar role in a professional corporate environment.
• Demonstrated experience supervising, training or mentoring others.
• Strong written and verbal communication skills and the ability to build stakeholder relationships.
• Excellent organisational skills and the ability to manage competing priorities.
• Calm, resilient and solutions-focused in a fast-paced environment, with strong attention to detail.

Required skills

• Intermediate to advanced Microsoft Office skills, including Excel.

What we offer

• Hybrid working: four days in the office and one day working remotely.
• Standard hours of about 8:30am to 5:00pm, with occasional flexibility.
• Onboarding, ongoing training and professional development opportunities.
• An established global organisation with a supportive, collaborative team.