Business Support Coordinator

About the role

We are looking for a highly organised Business Support Coordinator to join the Operations division of FMS Group in Mackay. The role involves coordinating invoicing, scheduling, estimating and a range of administrative tasks to ensure smooth daily operations.

Key responsibilities

• Coordinate workflow scheduling to maximise efficiency and productivity.
• Manage invoicing processes and monitor purchase orders and change orders.
• Perform roster, fatigue and qualification compliance checks.
• Maintain accurate records and perform data entry across company systems.
• Assist with estimating, work packages and workforce planning activities.
• Support timesheet processing and shift generation.
• Respond promptly to emails and prioritise competing tasks.
• Contribute to continuous improvement initiatives within the Operations team.

Required profile

• Previous experience in an operations or administrative support role.
• Strong organisational skills with exceptional attention to detail.
• Ability to work effectively in a fast‑paced, high‑volume environment.
• Excellent communication and interpersonal skills.
• Proactive, team‑focused attitude and strong work ethic.
• Sound commercial awareness and problem‑solving ability.

Required skills

• Competency in Microsoft Word.
• Competency in Microsoft Excel.
• Experience with MYOB EXO or similar accounting systems.