Business Development Consultant – Aged Care

About the role

The Business Development Consultant (BDC) at Mercy Health plays a pivotal role in positioning the organisation as the preferred provider across Healthy Ageing streams, including Home Care, Residential Care and Seniors Living. You will drive new business initiatives, build community partnerships and help achieve sales targets.

Key responsibilities

• Manage and grow a strong pipeline of referrals from key sources while actively winning new business.
• Increase brand awareness in the local community through strategic partnerships, expos and community activities.
• Promote aged‑care services to a broad range of referral sources and communicate effectively with clients, families and team members.
• Achieve sales targets and meet defined Key Performance Indicators (KPIs).

Required profile

• Resilient, compassionate and committed to delivering exceptional customer service.
• Strong understanding of aged‑care pathways, including government subsidies and means‑testing.
• Excellent written and oral communication skills.
• Proven ability to collaborate with diverse referral groups and achieve sales targets.
• Excellent time‑management, organisational and problem‑solving abilities.
• Innovative mindset with a flexible, positive approach to customer engagement.