Boutique Manager – Canberra
Nestle Operational Services Worldwide SA · Canberra
Job description
About the role
Join Nespresso’s boutique in Canberra as a Boutique Manager, leading a team to deliver exceptional coffee experiences. The role operates on a full‑time rotating roster (32‑44 hours per week) with late‑night trading shifts and alternate weekends.
Key responsibilities
- Motivate and inspire the team to exceed KPIs and drive business growth.
- Lead by example to ensure outstanding customer service every day.
- Coach and mentor the leadership team, providing regular feedback and performance reviews.
- Introduce fresh ideas to enhance the boutique experience.
- Manage visual merchandising, inventory and stock levels with accountability.
What we offer
- Coffee perks: Nespresso machine, monthly coffee credit and staff discounts.
- Quarterly paid bonus incentives.
- Uniform provided.
- Early access to new coffee launches.
- Training and mentoring: barista fundamentals, coffee knowledge sessions and continuous development.
- Wellbeing support through free confidential EAP for you and family.
- Paid primary and partner parental leave.
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Published 13 hours ago
Expires 1 month from now
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Nestle Operational Services Worldwide SA
Canberra
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