Billing Manager – Lead High‑Performing Team

About the role

Our client is seeking an experienced Billing Manager to lead a high‑performing billing team in a complex operational environment. This permanent role offers flexibility with hybrid working and the chance to drive process improvements and support broader business initiatives.

Key responsibilities

• Lead a high‑performing billing team, ensuring accurate and timely completion of critical processes.
• Drive process improvement initiatives, system enhancements and operational best practices.
• Partner with internal stakeholders to streamline workflows and support business objectives.
• Oversee billing, receipting, reconciliations and revenue‑related activities.
• Mentor and develop team members while fostering a collaborative, customer‑focused culture.
• Support business change initiatives, including process transformation and system improvement projects.

Required profile

• Proven experience leading, mentoring and developing teams.
• Strong stakeholder engagement and relationship management skills.
• Experience identifying process inefficiencies and implementing improvements.
• Ability to manage competing priorities in a high‑volume operational environment.
• Excellent communication and problem‑solving skills.

Required skills

• Strong systems capability and confidence working with complex platforms.

What we offer

• Permanent role with long‑term career opportunities.
• Flexible hybrid working environment.
• Competitive salary.
• Exposure to transformational projects and system improvements.
• Supportive leadership team and collaborative culture.