Banking Consultant – Contact Centre (Multiple Vacancies)
Suncorp Bank · Melbourne
Job description
About the role
Suncorp Bank is seeking passionate, customer‑focused individuals to join its dynamic Contact Centre team as full‑time Banking Consultants. The role offers flexible daytime and nighttime shifts, a hybrid working model and clear pathways for career growth.
Key responsibilities
- Support customers via phone with banking enquiries, delivering clear and empathetic service.
- Build trust through effective communication and problem‑solving.
- Collaborate with team members to ensure a smooth customer experience.
Required profile
- Strong customer focus and communication skills.
- Willingness to learn, adapt and work in a team‑oriented environment.
- Resilience and a positive attitude.
Required skills
- Basic confidence with technology tools used in a contact‑centre environment.
What we offer
- Permanent full‑time contract with flexible shift options.
- Hybrid work model combining office and remote work.
- Comprehensive wellbeing support and inclusive workplace culture.
- Opportunities for growth across Suncorp Bank and the wider ANZ Group.
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Published 8 hours ago
Expires 1 month from now
9 views · 0 interested
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Suncorp Bank
Melbourne