B2B Salesforce Commerce Cloud Consultant (Contract)

About the role

Hastha Solutions is looking urgently for a B2B Salesforce Commerce Cloud Consultant on a 6-month contract in Sydney, with possible extension. The consultant configures, supports and administers Salesforce B2B Commerce implementations, combining hands-on storefront support with core Salesforce platform administration such as user management, org health monitoring and debugging.

Key responsibilities

• B2B Commerce configuration and support: configure and maintain B2B Commerce and OMS settings including buyer groups, entitlements, price books, catalogs, categories and product visibility
• Support setup, configuration and administration of Experience Cloud (LWR-based) storefronts, and business-managed settings such as promotions, shipping methods, checkout and feature toggles
• Support OMS configuration covering order lifecycle, fulfilment, returns, cancellations and order status
• Troubleshoot product browsing, search, navigation, pricing, cart, checkout, self-service and order processing issues, and monitor integrations with ERP, payment, pricing, inventory and fulfilment systems
• Support production deployments, smoke testing, post-release validation and seasonal release verification
• Platform administration: create, manage and deactivate users; assign profiles, roles and permission sets; manage MFA, SSO and login policies
• Configure and audit permission sets, sharing rules, org-wide defaults, field-level security and public groups
• Monitor debug logs, login history, event monitoring and API usage, track org limits and use audit trails and flow debug tools to troubleshoot
• Maintain Flows, Process Builders and approval processes, perform data loads and clean-ups, manage sandbox refreshes and change sets, and act as first point of contact for support tickets

Required profile

• Australian or New Zealand citizen or PR holder only
• Hands-on Salesforce B2B Commerce configuration experience
• Experience Cloud knowledge (storefront setup, personas, permissions)
• Strong understanding of the B2B data model: buyer groups, entitlements, price books, categories
• Experience monitoring debug logs, login history and audit trails
• Knowledge of Flows and declarative automation tools

Required skills

• Salesforce Certified Administrator (required)
• B2B Commerce for Administrators Accredited Professional (preferred)
• Salesforce Advanced Administrator (nice to have)
• Nice to have: OMS integration, SAP or ERP integrations, Event Monitoring and Shield, Data Cloud exposure