Assistant Restaurant & Bar Manager

About the role

Petit Crenn Melbourne is a 40-seat neighbourhood café and wine bar, part of the three-Michelin-starred chef Dominique Crenn's flagship venue in Australia, located in the historic InterContinental Melbourne the Rialto. Reporting to the Restaurant Manager, you will lead and support the Bar and F&B team to deliver an exceptional guest experience from Tuesday to Saturday.

Key responsibilities

• Lead and support the Bar and F&B team, conduct team briefings, allocate duties and provide on-shift coaching
• Assist with administrative work including labour management (rosters, timesheets, payroll), ordering, onboarding and training, and departmental productivity goals
• Ensure service standards, food quality and presentation meet brand standards
• Monitor guest satisfaction, resolve feedback and service recovery opportunities, and assist with colleague onboarding and development
• Drive sales through menu knowledge, upselling and promotions
• Maintain cleanliness, grooming and workplace presentation; monitor stock levels, ordering, rotation and inventory control
• Ensure compliance with food safety, alcohol service and workplace health and safety requirements, and work with kitchen and hotel teams
• Help the Restaurant Manager achieve departmental revenue and performance targets

Required profile

• Valid and unrestricted work rights in Australia; sponsorship is not available
• Able to independently manage breakfast shifts in a busy café-style operation
• 2 years of supervisory or leadership experience in a high-end restaurant, bistro, wine bar or luxury hotel
• Valid Victorian RSA certification and understanding of Australian food standards
• Rotating roster including evenings, weekends and public holidays

Required skills

• Confidence using rostering, time and attendance and POS systems, and labour management
• Sound knowledge of food and beverage service standards and operations
• WSET accreditation is desirable

What we offer

• Paid birthday leave and enhanced parental leave program
• Paid wellness and mental health days
• Colleague discounts across IHG hotels and a Perkbox platform
• Ongoing learning and development and transfer of entitlements within IHG
• Competitive salary, laundry for business attire and room discounts