Assistant General Manager - Restaurant & Bar

About the role

Gonzo, Sydney CBD's newest Italian-style restaurant and bar located beneath The Grace Hotel, is looking for an Assistant General Manager to work alongside the General Manager. You will help shape the team, the culture and the guest experience, from lunch to late-night dinner.

Key responsibilities

• Lead the floor, manage service and ensure every guest has a memorable experience
• Recruit, coach and develop a confident, passionate team
• Handle reservations, guest recovery and other guest interactions
• Manage rosters, labour budgets, service KPIs and operational performance
• Drive food, wine and service knowledge while encouraging individuality
• Oversee POS, cash handling, compliance and safety

Required profile

• 2-3 years of leadership experience in a premium, high-volume restaurant or bar
• Current NSW RSA
• Ability to work evenings, weekends and public holidays
• Natural ability to connect with guests and handle busy floors

Required skills

• Managing teams, rosters, budgets and day-to-day operations
• Strong communication and a hands-on approach
• Ability to think on your feet

What we offer

• Career opportunities across the Applejack group
• Ongoing leadership, food, wine and beverage development
• Competitive tip structure
• Sustainable rosters and work-life balance
• Team discounts at all Applejack venues
• Team parties, rewards and incentives