Assistant Director, Quality (EL1) - NSW Government

About the role

HOBAN Recruitment is seeking an experienced and strategic EL1 level Assistant Director, Quality to join a high-performing government team focused on quality outcomes, continuous improvement and operational excellence. The role is based in an NDIA location in Sydney or Canberra and covers leadership, quality oversight, stakeholder engagement, data analysis and continuous improvement. It is a full-time position of 37.5 hours per week, Monday to Friday, with an ASAP start date.

Key responsibilities

• Lead quality assurance and quality control activities across complex operational functions.
• Provide high-level technical, policy and operational advice on quality matters.
• Manage team performance, workflows and quality outcomes against business objectives.
• Analyse performance data, identify trends and recommend improvements.
• Drive continuous improvement and change initiatives that deliver operational efficiencies.
• Build and maintain stakeholder relationships internally and externally.
• Contribute to strategic planning, risk management and organisational objectives.

Required profile

• Experienced people leader with a background in quality, governance, compliance or operational improvement.
• Ability to interpret and apply legislation, policies, procedures and standards.
• Demonstrated experience leading teams, managing performance and giving high-level technical, operational and policy advice.
• Proven ability to coach and develop staff.
• Excellent stakeholder engagement, negotiation and communication skills, with strong judgement and problem solving.
• Australian citizenship is required for this federal government role.

Required skills

• Advanced Excel skills and strong analytical capabilities.
• Preferred: early childhood sector experience, disability sector experience, allied health qualifications or experience, or Australian Public Service experience.

What we offer

• Pay of $602.55 per day at EL1 level, including casual loading.
• 12% superannuation.
• Full-time position, 37.5 hours per week, Monday to Friday.
• Flexible work arrangements, including hybrid working.
• Autonomy and exposure to strategic projects and quality frameworks.