APS2 Finance / Administration Processing Officer

About the role

ACM Healthcare is recruiting a Processing Officer for the Claims Administration and Income Support team of a Federal Government Department. The role is based in Canberra (ACT) or Melbourne (VIC), is full-time at 37.5 hours per week, five days a week, and runs until June 2027. Pay is $40.00-$45.00 per hour plus super.

Key responsibilities

• Provide administrative and payment processing support to a team, following routine procedures and escalating issues
• Deliver records management and payment services to support compensation
• Review, code and classify records, verify information for accuracy, and create and maintain records
• Maintain an understanding of relevant policies, procedures and operations
• Liaise with internal and external stakeholders, providing professional and responsive customer service
• Coordinate and integrate claims records management and payment activities across business
• Carry out all work in line with APS policies, procedures and legislation
• Provide general administrative support across financial management, procurement and operations

Required profile

• Demonstrated experience in administrative support or within a government department
• Willingness to obtain and maintain a Baseline Security clearance
• Australian citizenship at the time of commencement, as required for a Federal Government department