Administration Support Officer – Aged Care Assessment Service

About the role

The Administration Support Officer will provide essential administrative and reception services for the Aged Care Assessment Service (ACAS) in Southern Tasmania. You will ensure smooth daily operations, support the team’s mission of promoting independence and wellbeing, and uphold the agency’s values of compassion, accountability, respect and excellence.

Key responsibilities

• Manage front‑desk and reception duties, ensuring a professional and welcoming environment.
• Utilise a range of software systems (My Aged Care, Technology One, PowerPoint, Word, Excel, Outlook) to process assessments, maintain records and generate reports.
• Identify and escalate administrative issues according to established pathways.
• Prioritise workload, meet deadlines and maintain high accuracy and attention to detail.
• Collaborate with team members to support service delivery and continuous improvement.

Required profile

• Proven experience in day‑to‑day office management within a professional setting.
• Ability to exercise initiative, sound judgement and discretion.
• Strong organisational skills with the capacity to work independently under general direction.
• Commitment to adhering to agency policies and contributing positively to a collaborative team.

Required skills

• My Aged Care system
• Technology One
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Permanent full‑time position (76 hours per fortnight).
• Salary range $76,849 – $82,996 per annum plus 12% superannuation.
• Salary packaging to boost take‑home pay.
• Opportunity to work within a dynamic, innovative public health team in Tasmania.