Administration Officer - Rostering

About the role

Estia Health is looking for an Administration Officer to support its residential aged care home in Hamilton. The role is described as an indispensable helper to the residential aged care manager and client services officer, helping the home run smoothly.

Key responsibilities

• Manage the working roster day to day and assist with the master roster
• Lead and support staff development
• Provide friendly customer service to everyone, in person, by phone or by email
• Manage the front desk, answer calls and manage emails
• Welcome visitors, volunteers and contractors to the home
• Assist with ordering supplies and staff uniforms
• Keep up with paperwork such as record keeping and filing
• Show the home to prospective residents and their families
• Support the office manager and residential aged care manager in their daily tasks

Required profile

• A people person and problem solver with high attention to detail
• Strong interpersonal and communication skills, verbal and written
• Proactive attitude and ability to work in a fast-paced environment
• Previous experience in a reception or administration position (highly regarded)

Required skills

• Solid computer and data skills

What we offer

• Retail savings with the Blue Light Card
• Discounted car hire and novated leasing for vehicles
• Employee Assistance Program for you and your family
• Free wellbeing app and workplace banking support
• ACN membership discounts for nurses, discounted health insurance with NIB Health and discounted JB Hi-Fi

Applications must be made through the online application form; emailed applications are not accepted. Shortlisted candidates will need to pass background checks, and during influenza season staff must provide evidence of a current flu vaccination.