Administration Assistant - Residential Care

About the role

Anglicare is looking for an Administration Assistant to join its Carlingford House Residential Care team. The role provides efficient and effective administrative support to the facility so that day-to-day operations run smoothly. It is a permanent part-time position covering shifts from Saturday to Tuesday, for a total of 28 hours per week.

Key responsibilities

• Complete general administrative tasks such as word processing, filing, emailing and mail distribution.
• Attend to residents, visitors, couriers and tradespeople at the reception desk with a professional and welcoming service.
• Help support the Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in line with Commonwealth, State, Anglicare, WHS and Rehabilitation guidelines.
• Keep administrative records and databases accurate and up to date.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices, take part in workplace consultation and report hazards and incidents under WHSIMS.

Required profile

• Certificate III in Business Administration or equivalent (desirable).
• Minimum 1-2 years' experience in an administrative or customer service role.
• Experience working with older people or in a residential care setting (desirable).
• Background checks and NDIS Worker Screening Check clearance may be required.

Required skills

• Microsoft Office proficiency.
• Attention to detail, organisation and time management.
• Verbal and written communication and customer service orientation.
• Ability to work independently and in a team, with empathy and patience for older residents.