Administration Assistant - Logistics Depot

About the role

Team Global Express, an Australian-owned transport and logistics business delivering across Australia and New Zealand, is looking for a reliable, detail-focused Administration Assistant for its Mt Isa depot. This is a full-time, fixed-term contract until July 2027, Monday to Friday on a PM shift starting at 2:00 pm. The role is mostly office-based but may occasionally require assistance on the depot floor to locate freight.

Key responsibilities

• Complete general administration and freight office duties, including data entry and depot record keeping.
• Respond to emails and customer enquiries, answer phone calls and assist walk-in customers.
• Create manifests, trips and freight documentation, and prepare paperwork for drivers and subcontractors.
• Contact customers when freight arrives, book pick-ups and process freight requests, associates and labels.
• Assist with pallet control and carrier payment administration where required.
• Complete dock searches to help locate freight and prepare operational and administrative reports.
• Keep documentation accurate, complete and compliant with company procedures.

Required profile

• Previous administration, customer service or transport/logistics experience is desirable.
• Strong attention to detail and ability to manage multiple tasks and changing priorities.
• Comfortable working independently and in a busy depot environment; willing to enter operational areas occasionally.
• Focus on safety and following workplace procedures.

Required skills

• Good computer skills, including confidence using Microsoft Excel.
• Strong communication and customer service skills.

What we offer

• Competitive salary above industry standards.
• Training, mentoring and career development opportunities.
• Employee perks and discounts.
• Flexible work, including work from home.
• Inclusive parental leave policy and peer recognition awards.

Applicants apply through an online form, which may be followed by an online assessment and interview, then pre-employment checks including a criminal history check and medical assessment.