Account Manager - Wholesale Channel Partners

About the role

A recruiter is seeking an Account Manager for an ASX-listed supplier of IT and connectivity solutions, which offers a full suite of IT and telecommunications products, services and support including NBN, business Ethernet, IP voice, fixed and mobile voice and managed services. Reporting to the State Manager, the role manages day-to-day relationships with wholesale channel partners (retail stores, managed service providers and resellers serving SME and government markets in Victoria) and supports their growth.

Key responsibilities

• Manage a portfolio of service provider accounts, partnering with them to grow and support their business
• Upsell and cross-sell within the account portfolio
• Secure new channel partners through cold calling and drive business development in the defined territory
• Support key stakeholders' sales activities with joint calls to end-user customers
• Provide monthly account plans tracking sales and support performance

Required profile

• Ideally 3 to 5+ years of IT or telecommunications experience
• Relationship-driven sales professional who takes ownership, is a team player and self-starter
• Strong time management, communication skills and proactive sales style
• Experience in the telecommunications, IT or ICT industries
• Experience expanding products, services and revenue into an existing customer base
• Comfortable presenting to multiple stakeholders, from business owners to a board of directors
• Track record of turning transactional relationships into trusted advisor partnerships and achieving results
• Right to work permanently in Australia and currently residing in Melbourne

What we offer

• Competitive salary commensurate with experience
• Relaxed yet professional culture with team social events and casual dress outside customer engagements
• Monthly professional development sessions
• Accessible leadership team providing consistent, effective feedback

Only short-listed candidates will be contacted, within about 7 days; applicants must apply through the recruiter.