Third Party Governance Manager

About the role

Bupa is hiring a Third Party Governance Manager for its APAC Procurement Contract & Supplier Management team. The role leads and continuously improves Bupa's enterprise-wide approach to third-party governance, acting as a centre of excellence that drives adoption of the Supplier Governance Framework across critical and strategic suppliers. It is a hybrid, permanent position based in Sydney or Melbourne.

Key responsibilities

• Own and continuously improve the Supplier Governance Framework, handbook, tiering approach, minimum requirements and supporting procedures.
• Translate policy, regulatory, risk, contractual and operational resilience requirements into practical, proportionate governance controls and guidance.
• Define governance roles and accountabilities across Business Owners, Third Party Relationship Owners, Contract Management, Procurement, Third Party Governance and Risk.
• Operate a governance centre of excellence, giving authoritative guidance, coaching and practical support across Bupa.
• Develop and maintain governance plans, meeting packs, scorecards, agendas, action and risk registers, annual review checklists and executive summaries.
• Lead phased implementation of the framework across Material Service Providers, Critical Service Providers and other priority third parties, including maturity assessments and uplift plans.

Required profile

• Proven experience in third-party governance, supplier management, contract management, procurement, operational risk or a related discipline in a complex or regulated environment.
• Demonstrated success designing, implementing and enhancing governance frameworks, controls and operating models for critical or high-risk suppliers.
• Relevant qualification in Business, Commerce, Procurement, Supply Chain, Risk, Finance, Law or a related discipline; professional certifications such as MCIPS, CIPS, CPSM, PMP or governance/risk credentials are advantageous.

Required skills

• Knowledge of the end-to-end supplier lifecycle, including contracts, supplier performance, service levels, operational resilience and relationship governance.
• Strong relationship management and stakeholder influence skills.
• Ability to turn policy, regulatory and risk requirements into practical business solutions and controls.
• Commercial, analytical and reporting capability, with experience identifying trends and supporting executive decision-making.
• Experience with technology suppliers, digital services or technology-related governance frameworks is highly regarded but not essential.