Senior AI Enablement Specialist

About the role

Export Finance Australia, Australia's export credit agency, is looking for a Senior AI Enablement Specialist in Sydney. This hands-on role accelerates AI adoption, strengthens AI fluency and delivers measurable business value from AI. It works closely with the Head of AI, the Senior AI Technical Specialist, business owners and the Process Engineering team, and leads AI literacy and fluency initiatives, the AI use-case portfolio and low-to-medium complexity AI solutions.

Key responsibilities

• Operationalise AI capability-building initiatives, deliver workshops and demonstrations, build communities of practice and keep AI guidance and reusable resources current and accessible.
• Manage the AI use-case portfolio end-to-end with business teams, defining success measures and applying responsible AI governance, escalating risks appropriately.
• Design, build and test AI solutions, agents and prompts using approved platforms.
• Use service design and design thinking with business and the Process Excellence team to redesign AI-enabled workflows, prototyping and testing with human oversight in mind.
• Work with business owners to set baselines and success measures, track adoption, usage and business value delivered.

Required profile

• 4+ years of experience in banking, finance or professional services.
• Tertiary qualification in IT, AI, business, digital transformation, service design or a related discipline, or equivalent demonstrated experience in AI delivery and enablement.
• Experience delivering AI literacy, fluency and adoption initiatives, and managing a portfolio of AI use cases from discovery through delivery and benefits realisation.
• Experience applying responsible AI and governance requirements throughout use-case discovery, development, implementation and adoption.
• Australian citizenship at the time of application and ability to obtain and maintain a Baseline security clearance.

Required skills

• Practical understanding of generative AI and AI agents, with a focus on Microsoft AI platforms.
• Prompt design, agent configuration, knowledge-source selection and testing AI outputs for quality and reliability.
• Hands-on experience building and testing AI agents, prompts and low-to-medium complexity solutions, mainly with Microsoft technologies.
• Strong facilitation, communication and stakeholder engagement skills.
• Working knowledge of AI risks such as hallucinations, prompt injection and inappropriate disclosure.

What we offer

• Flexible working in a hybrid environment.
• Leave provisions including an Annual Wellbeing day, leave purchase opportunities, 18 weeks of paid parental leave and gender affirmation leave.
• Fitness Passport and other health and wellbeing initiatives.
• Income protection insurance and thorough induction onboarding.

Applications close on 8 November 2026; interviews run in parallel, so early application is encouraged. Applications from recruitment agencies are not considered.