National Quality Manager

About the role

We are seeking a National Quality Manager to lead, strengthen and continuously improve the quality management system across our Environment, Health and Safety laboratories nationally. This senior role will oversee a network of Quality Representatives, ensuring consistent implementation of quality systems, accreditation requirements and continuous improvement initiatives.

Key responsibilities

• Maintain, review and improve national EHS quality documentation and processes.
• Coordinate and conduct internal audits, including annual audit planning.
• Support laboratories with NATA ISO/IEC 17025 accreditation and SGS compliance requirements.
• Drive consistency and standardisation across laboratory quality systems.
• Analyse performance data and support continuous improvement initiatives.

Required profile

• Strong quality mindset with practical leadership style.
• Ability to influence, collaborate and build alignment across multiple sites.
• Confident communication skills with a professional, outcome‑focused approach.

Required skills

• Knowledge of laboratory quality systems and compliance.
• Experience with standards such as NATA, ISO/IEC 17025 and internal quality requirements.

What we offer

• National visibility within a global organisation.
• Opportunities to influence quality practices across Australia.
• Flexible work arrangements and sustainability‑focused culture.
• Paid parental leave, volunteering time, corporate health & wellbeing offers.
• Ongoing learning, development and career progression opportunities.