Medical Secretary - Icon Cancer Centre Wesley

About the role

Icon Cancer Centre Wesley in Brisbane is looking for two Medical Secretaries to support its Medical Oncologists and Haematologists. You will work closely with patients, carers and colleagues to deliver smooth administrative services, reporting to the Administration Manager. The position is Monday to Friday with no weekends, and includes a regular commitment to work at the Ipswich Cancer Centre one day per week, with a travel allowance available.

Positions available: permanent full-time, 12-month contract, and part-time (2 days per week).

Key responsibilities

• Welcome patients and collect and enter their personal details
• Schedule appointments
• Answer telephone calls and respond to enquiries
• Set up consulting rooms
• Enter and process patient billing (Private Health and Medicare)
• Maintain and manage patient information
• Monitor and assess the administration care path of all patients
• Support the WHS officers and committees
• Promote the organisation's vision and values

Required profile

• Experience in a similar secretary role is desirable, especially in a specialist setting
• Excellent organisational and time management skills
• Clear verbal and written communication, face-to-face and by telephone
• Excellent client service to internal and external clients
• Basic knowledge of medical terminology

Required skills

• Experience with Medicare, DVA and private health insurance
• Computer systems, with competence in Microsoft Word and Excel

What we offer

• Competitive remuneration and professional development avenues
• Novated lease options, rewards portal discounts and an employee assistance program
• Development pathways, online courses and paid parental leave