Field Engineer I - nbn Network Assurance, Brisbane

About the role

nbn is looking for a Field Engineer I to join its Brisbane Field Services team, which covers field workforce across all nbn technologies, including service activation, network assurance and maintenance, quality inspection and customer complaint handling. The role represents the team across field-based assurance activities for FTTx, HFC, Fixed Wireless and Satellite, covering support, integration, field audits, connect quality and Delivery Partner quality.

Key responsibilities

• Provide high-level field support, including travel, scheduled after-hours work on a dedicated night works roster, on-call roster participation and after-hours call-outs.
• Carry out field investigations and network assurance, maintenance and fault rectification for equipment and systems across all nbn technologies.
• Identify, rectify and maintain network issues, provide on-site technical support and probe early network faults to protect network integrity and performance.

Required profile

• A technical background, preferably with strong network assurance expertise in one or more nbn technologies such as Ethernet, DWDM, GPON or HFC.
• Experience in outside plant/inside plant construction across Fibre or HFC networks is advantageous.
• Strong problem-solving skills, a disciplined and methodical approach, and the ability to learn quickly, stay flexible and manage conflicting priorities.
• Highly organised team player able to adapt to a dynamic environment.
• Full working rights in Australia; the role is permanent and full-time.