Facilities Manager

About the role

Service Stream is looking for an experienced Workplace Manager to lead workplace and facilities services across its national property portfolio of around 50 sites, most of them industrial properties. Reporting to the General Manager Business Services, the role covers the day-to-day delivery of workplace services and supports the Group's strategic and operational objectives. It is a full-time permanent position based in Melbourne with national oversight and occasional travel.

Key responsibilities

• Manage the day-to-day operation and performance of the national property portfolio
• Develop and maintain facilities maintenance schedules and preventative maintenance programs
• Coordinate workplace maintenance, service requests and contractor response
• Manage relationships with landlords, contractors and service providers
• Oversee workplace health and safety compliance across all facilities
• Lead and develop a team of Workplace/Facilities Coordinators
• Manage facilities budgets, OPEX, supplier approvals and property-related financial reporting
• Plan and deliver property projects such as site mobilisations, relocations, fit-outs, upgrades and CAPEX initiatives
• Drive continuous improvement, process optimisation and cost savings
• Ensure compliance with company policies, statutory obligations and sustainability objectives

Required profile

• At least 5 years' experience in property, workplace or facilities management
• Strong experience managing facilities operations across multiple sites
• Proven leadership experience engaging, influencing and developing teams
• Experience managing contractors, service providers and suppliers
• Demonstrated project delivery experience, including CAPEX programs and infrastructure upgrades
• Strong financial acumen, including OPEX and P&L management, budgeting, forecasting and cost control

Required skills

• Advanced Microsoft Office, including Excel, Word, Outlook and Project
• Stakeholder management and communication
• Solutions-focused approach and strong organisational skills

What we offer

• National career pathways across multiple business units
• Discounts with retail partners such as Woolworths, Airbnb, JB Hi-Fi and Bupa
• Paid leave including parental, cultural, community service, study, volunteering and purchased leave
• An inclusive culture