Executive Assistant Lead

About the role

The Executive Assistant Lead will head the Executive Assistant function at Capricorn, delivering high‑quality support to senior leaders including the Group CEO. This role combines leadership of the EA team with hands‑on executive assistance, ensuring consistent service standards and continuous improvement across the organisation.

Key responsibilities

• Partner with the Head of Executive Operations & Workplace to identify and implement process improvements for executive support.
• Lead, mentor and develop the Executive Assistant team, managing workloads, resource allocation and coverage.
• Establish and maintain standards, procedures and tools to ensure consistent service delivery.
• Act as the primary communication link between Executives and the EA team, clarifying priorities and expectations.
• Oversee governance activities, including planning and administering Executive and Board meetings, preparing agendas, papers and action items.
• Manage external suppliers related to executive support and monitor expenditure within approved budgets.

Required profile

• Minimum 10 years of executive support experience, including senior or lead EA roles.
• Proven experience leading, mentoring or coordinating an EA or administrative support team.
• Qualification in Business Administration, Management or equivalent; leadership or management development qualifications are desirable.
• Strong communication, influencing and stakeholder‑engagement skills with senior executives and board members.

What we offer

• Hybrid work model with two days remote per week.
• Professional development and training opportunities.
• Paid parental leave for both parents and support returning to work.
• Comprehensive benefits including free gym membership, discounted health plans and work‑from‑home kits.
• Reward and recognition program, wellness initiatives and additional leave purchase options.