District Administration Officer

About the role

The District Administration Officer provides high‑level administrative control and supervision within the Mackay Whitsunday District Office. This role supports district management by improving processes, managing staff performance, and ensuring efficient office operations.

Key responsibilities

• Supervise, train, mentor and develop administrative staff, including participation in recruitment and selection.
• Research people‑management issues, advise on solutions, and conduct performance reviews.
• Maintain leave management systems, monitor absenteeism trends, audit personnel leave and staff rosters.
• Provide direct support to district management to identify and implement improvements to systems, processes and procedures.
• Handle high‑level district administrative tasks such as monitoring email accounts, preparing correspondence, managing records, disposing assets, and conducting equipment stocktakes and audits.
• Liaise with internal and external stakeholders, manage Right to Information requests, ministerial correspondence and external information requests.
• Manage financial reporting systems, budgetary returns, monitor expenditure, and oversee accounts and assets management.
• Oversee facilities management, coordinate maintenance, improvements and renovations, negotiate with contractors, and review ad‑hoc maintenance and cleaning services.

Required profile

• Proven experience supervising and developing administrative teams.
• Strong knowledge of recruitment, performance management and leave administration.
• Ability to analyse data, identify trends and propose process improvements.
• Excellent stakeholder communication skills, both internal and external.
• Experience managing budgets, financial reporting and asset registers.
• Competence in facilities and contract management, including negotiation with external service providers.

Required skills