Clinic and Campus Administrator

About the role

Endeavour College of Natural Health, Australia's largest natural medicine education provider, is hiring a Clinic and Campus Administrator for its Melbourne campus. This is a permanent, full-time, highly visible front-facing role that acts as the first point of contact for students, staff and clinic clients. It supports campus and clinic operations and works closely with the Clinic & Campus Manager and wider team to keep the environment organised, welcoming and efficient.

Key responsibilities

• Serve as the main point of contact for student enquiries, responding promptly by phone, email, ticketing systems and in person, keeping accurate records and following up.
• Provide front-of-house support at clinic and campus reception, handling enquiries, bookings, payments, visitor coordination and general admin.
• Oversee daily clinic operations, including rostering, dispensary stock management, banking processes and client communications.
• Support and guide students through clinic workflows, systems navigation and customer service practice.
• Assist with campus operations and events such as open days, graduations, classroom setup and upkeep of shared spaces.

Required profile

• Bachelor or diploma level competency in a relevant discipline is an advantage.
• Experience in healthcare, education or clinic environments, with familiarity of booking/clinic systems and relevant qualifications, is desirable.
• Proven ability to manage multiple priorities in a fast-paced environment.

Required skills

• Strong interpersonal and communication skills, with a student- and client-centred approach and effective conflict management.
• Strong written communication, with experience supporting social media, digital communications or basic content creation desirable.
• High accuracy and attention to detail in administration, record-keeping, financial processes and systems.

What we offer

• Employee Assistance Program, available 24/7.
• Unlimited and free Endeavour Wellness Clinic consults.
• Discounted dispensary items.
• Regular staff events, including morning teas, mid-year socials and end-of-year celebrations.