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Central Services Administrator

Laing O'Rourke Careers · Perth

New
Mid 🇬🇧 English
Microsoft Office

Job description

About the role

Select Plant Australia, a specialist plant hire provider within the Laing O'Rourke Group, is hiring a Central Services Administrator in Perth, Western Australia. The role covers receiving and processing service requests, maintaining accurate records and providing responsive internal customer support.

Key responsibilities

  • Receive, check, record and categorise service requests, making sure the information is complete and routed correctly.
  • Complete allocated routine transactions accurately and within agreed service timeframes and delegated authority.
  • Update and close job cards with complete labour allocations, supporting documents and approvals.
  • Prepare approved billing, payroll, purchasing and supplier invoice information with required checks and evidence.
  • Coordinate fleet servicing and administer driver, fuel card and infringement requirements.
  • Maintain accurate system records, mandatory fields, supporting evidence and audit-ready documentation.
  • Prioritise work to meet deadlines, service standards and processing cut-offs, escalating risks promptly.
  • Provide responsive internal customer support and coordinate clear handovers across operational and support teams.

Required profile

  • Previous experience in administration, transactional processing or a customer-focused service environment is desirable.
  • Experience working accurately within structured procedures, service deadlines and delegated authorities.
  • Exposure to job cards, invoicing, payroll, purchasing or supplier invoice processes is advantageous.
  • Strong attention to detail, organisation, prioritisation and time management.
  • Professional written and verbal communication with a responsive internal customer-service approach.
  • Sound record-management, data-entry and evidence-retention practices, with practical problem-solving, confidentiality and a commitment to compliance.

Required skills

  • Confidence using Microsoft Office and ERP, finance, payroll or service-management systems.

What we offer

  • In-house training and on-the-job development opportunities.
  • Six months' paid parental leave at full pay for all employees.
  • Purchased leave options and volunteering leave.
  • Exclusive discounts and savings across hundreds of Australian retailers.

Questions fréquentes

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Published 5 hours ago

Expires 1 month from now

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Laing O'Rourke Careers

Perth