Bell Services Attendant – Valet and Porter

About the role

Crown Sydney's luxury hotel team is looking for a Bell Services Attendant to assist with Valet and Porter duties, helping create seamless and memorable arrival and departure experiences for guests. The role combines guest assistance, valet parking, room escort and luggage support in a fast-paced, guest-facing environment. Both full-time and part-time opportunities are available.

Key responsibilities

• Support seamless guest arrivals and departures with professionalism, care and attention to detail
• Handle, transport and securely store guest luggage
• Escort guests to their rooms and guide them on room features and in-room technology
• Drive, park and retrieve guest vehicles safely and professionally
• Deliver warm, efficient service that creates a smooth and memorable guest experience

Required profile

• Valid NSW driver's licence (minimum Green P / P2)
• Availability to work across a 24/7 rotating roster
• Student Visa and Working Holiday Visa holders are encouraged to apply; overseas licence holders must be willing to obtain an NSW licence
• Experience in a hotel, valet, porter or other fast-paced guest-facing environment is a plus

Required skills

• Confidence driving and parking a range of vehicles, automatic and/or manual
• Attention to detail when handling guest belongings, hotel room detail and vehicle movements
• Polished, professional approach with the ability to anticipate guest needs

What we offer

• A uniform tailored to your measurements and laundered for every shift
• Complimentary staff meals, including hot foods, a salad and sandwich bar, fruits and pastries
• Discounts across Crown hotels and restaurants Australia-wide
• Ongoing coaching, training and professional development