Banking Consultant – Part‑time (20 hrs/week) in Townsville
ANZ Banking Group Limited · Townsville
Job description
About the role
As a Banking Consultant in Retail Banking at ANZ, you will provide customers with a seamless banking experience, meeting their financial needs through transactions, needs‑based conversations and digital solutions.
Key responsibilities
- Contribute to a significant uplift in customer engagement and advocacy.
- Support and actively participate in bank programs and initiatives.
- Know your customer from a risk perspective and ensure compliance with ANZ and branch policies.
Required profile
- Exceptional customer focus; retail experience is an advantage.
- Experience using and promoting digital channels and technology.
- Ability to multitask, adapt to change and work collaboratively.
- Sound understanding of compliance and strong communication skills.
Required skills
- Proficiency with digital banking platforms and channels.
- Ability to process customer transactions accurately.
What we offer
- Flexible part‑time schedule (20 hours per week) on‑site at the Townsville branch.
- Access to health and wellbeing services and discounts on selected ANZ products.
- Supportive, diverse and inclusive workplace culture.
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Published 1 week ago
Expires 1 month from now
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ANZ Banking Group Limited
Townsville
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